Refund Policy
All services provided by Dream Records Media Private Limited are Non-Refundable.
As our services are digital in nature, it is the sole responsibility of the customer to carefully review and understand all service details, features, terms, conditions, limitations, and eligibility requirements before making a purchase.
Once a purchase has been successfully completed, no refund will be issued under normal circumstances.
A refund may only be considered if Dream Records Media Private Limited is unable to deliver the purchased service due to reasons solely attributable to our own failure to provide the service as promised.
Refund requests arising from the customer’s own actions or errors—including, but not limited to, the selection of an incorrect service, submission of inaccurate or incomplete information, misunderstanding of the service, or failure to review the applicable terms and policies before purchase—will not be eligible for a refund.
Exceptions & Special Cases
Refund requests will only be reviewed in exceptional circumstances where Dream Records Media Private Limited determines that it has failed to provide the purchased service in accordance with its stated commitment.
Refunds will not be granted for changes of mind, customer mistakes, incorrect submissions, misunderstandings, or any issue arising from the customer’s own actions or omissions.
All refund requests are subject to internal review, and the final decision regarding refund eligibility shall remain solely at the discretion of Dream Records Media Private Limited.
Contact Us
If you have any questions regarding this Refund Policy or wish to contact us regarding a refund-related matter, please reach out to us using the details below:
Email: support@dreamrecords.in
