Privacy Policy

Last Updated: 1st January, 2026

This Privacy Policy explains how Dream Records Media Pvt. Ltd. (“Dream Records”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access or use our website https://dreamrecords.in (the “Site”) and any services provided by us (collectively, the “Services”).

By accessing the Site or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site or Services.

Where required under applicable law, Dream Records shall be considered the Data Fiduciary / Data Controller responsible for processing your personal data.

1. Information We Collect

We collect both personal data and non-personal data in the following ways:

a. Information You Provide Voluntarily

When you register, upload content, or communicate with us, you may provide:

  • Identity Information: Name, artist name, label name

  • Contact Information: Email address, phone number, postal address

  • Account Information: Username, password, dashboard preferences

  • Financial Information: Bank details, UPI, payment-related information (for royalty payouts)

  • Content Information: Song titles, album details, artwork, credits, metadata, biographies

  • Communications: Emails, support requests, messages

b. Information Collected Automatically

When you use our Site or Services, we may automatically collect:

  • Technical Data: IP address, browser type, device information, operating system

  • Usage Data: Pages visited, time spent, clicks, dashboard activity

  • Log Data: Access logs and error logs

  • Cookies & Tracking Technologies: Used to improve performance and user experience

You may control cookies through your browser settings. Disabling cookies may affect certain features.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services

  • Create and manage user accounts

  • Distribute music and manage royalties

  • Communicate important updates, notices, and support responses

  • Ensure platform security and prevent fraud

  • Comply with legal, tax, and regulatory obligations

3. Legal Basis for Processing (India)

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

All processing is carried out in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

4. Cookies and Tracking Technologies

Cookies help us:

  • Remember login sessions

  • Analyze traffic and usage

  • Improve platform performance

You can manage or disable cookies via browser settings.

5. Third-Party Services

Our Services may integrate with or link to third-party platforms (such as streaming platforms, payment gateways, analytics tools, or social media).

Dream Records is not responsible for the privacy practices of third-party services. Your use of such services is governed by their respective privacy policies.

6. Data Sharing and Disclosure

We may share your data only when necessary with:

  • Digital Service Providers (DSPs)

  • Payment processors and banks

  • Cloud hosting and IT service providers

  • Legal or regulatory authorities (when required by law)

We do not sell your personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide Services

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

Data may be anonymized for analytical or reporting purposes.

8. Your Rights (India)

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (subject to legal obligations)

  • Withdraw consent (where applicable)

Requests can be sent to:

support@dreamrecords.in

We may verify your identity before processing requests.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, misuse, loss, or disclosure.

However, no internet-based system is completely secure, and absolute security cannot be guaranteed.

10. Marketing Communications

You may opt out of promotional emails at any time by following the unsubscribe link or contacting us.
Transactional or account-related emails cannot be disabled.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revised versions will be posted on the Site with an updated “Last Updated” date.

Continued use of the Site or Services constitutes acceptance of the revised policy.

13. Contact Information

For any questions, concerns, or data-related requests, please contact:

Dream Records Media Pvt. Ltd.
Email: support@dreamrecords.in
Registered Office:
Newtown, Hosrisova, Coochbehar,
West Bengal, India – 736101
Website: https://dreamrecords.in